Implementation & change
Embed the new way of working until it holds without us. Pilots, training, adjustment and hands-on support, in the operation, not from a distance.
Request a proposalWhen it is needed
- Past improvement plans were presented, agreed, and never happened.
- New procedures last a few weeks, then the old habits return.
- The team distrusts change because the last one made work harder.
- Nobody at the top has time to drive the change personally.
What we do
- Pilot
Start small, on one shift, one site or one team, and prove it on real work.
- Adjust
Fix what the pilot shows, with the people who ran it.
- Roll out
Extend step by step, with training and support on the floor.
- Hand over
Leave an owner, a routine to check it holds, and a way to raise problems.
What you get
- 01The change running in the operation, not just agreed in a meeting.
- 02A named owner for each new routine.
- 03A simple check that shows whether it is holding.
- 04A team that has seen the change work, and knows how to raise what does not.
What it is not
- Not a change-management workshop.
- Not a report handed over with a goodbye. The work is not finished when the recommendation is presented.
Where it shows up
A new order process in a distribution business, a new service standard across several shops or properties, a new manager taking over a team, a new system going live before the busy season.
How it is bought
The second half of every Sprint, and the everyday work of a Retainer.
Request a proposalTell us where the operation gets stuck. We reply with a written proposal and a fixed fee before anything starts.