Sprint
Implement one operational system and make it stick: SOPs, a reporting cadence, staff trained on it, and automation where it earns its place.
See what is includedEngagements / 01 · Fixed scope
Audit
A fixed-scope diagnostic of how the operation actually runs, against how it is believed to run. Findings, priorities and a plan, in writing, that you can act on with or without us.
Request a proposalWho it is for
- An owner-managed business where the owner is still the operating system.
- A hotel, resort or rental portfolio where the general manager is holding it together.
- A business that has grown past the point where everyone knows everything.
- An operation about to change: a new site, a new manager, a new system, a sale or a succession.
What happens
- Discovery
Interviews with the owner or general manager, the managers and the people doing the work. We follow the work as it really happens, on site where it matters.
- Diagnose
Workflow mapping, control weaknesses, reporting gaps, dependence on single people, technology readiness. Symptoms separated from causes.
- Report
Findings, priorities and a roadmap presented in person, with the quick wins marked. Then the written report.
What you get
- 01A map of how the operation runs today, as observed, not as described.
- 02The constraints ranked by business impact, with the evidence behind each one.
- 03Quick wins you can apply without us.
- 04A prioritized improvement roadmap: what to fix, in what order, and what it would take.
- 05A written statement of what a Sprint or a Retainer would cover, if either is warranted. No obligation.
What it is not
- Not a deck of best practices. Every finding comes from your operation.
- Not an implementation. The Audit says what and why; the Sprint implements it.
- Not a software selection. Technology readiness is assessed; tools are chosen only once the process works.
Questions
What does an operations audit include?
Interviews with the owner or general manager, the managers and the people doing the work, following the work as it really happens. Then a diagnosis of workflows, control weaknesses, reporting gaps, dependence on single people and technology readiness, with symptoms separated from causes.
What do we get at the end?
A map of how the operation runs today, the constraints ranked by business impact with the evidence behind each, quick wins you can apply yourselves, and a prioritized roadmap. Findings are presented in person, then in writing.
Do we have to work with Soluts after the audit?
No. The plan is written so you can act on it with or without us. Many audits end with a plan clear enough to run yourselves.
Who is it for?
Owner-managed businesses, hotels, resorts and short-term rental portfolios, and multi-site service businesses, especially before a change: a new site, a new manager, a new system, a sale or a succession.
Where does Soluts work, and how is it priced?
Wherever the project is. Soluts is based in the Algarve, travels to the operation when being on site matters, and works remotely otherwise. Scope and fees are set in a written proposal after a first conversation about your operation.
After the Audit Most audits lead to one of two things: a Sprint on the constraint that matters most, or nothing, because the plan is clear enough to run yourselves. Both are good outcomes.
Request a proposalTell us where the operation gets stuck. We reply with a written proposal.
The other engagements03
Fractional Retainer
A part-time Head of Operations. Cadence, accountability, decisions taken, systems maintained.
See what is included